Get in Touch With Us
Got a question about something you've read here, spotted an error, or want to suggest a bookmaker we should look at? This page explains how to reach Betting Sites Not On Gamstop directly and what you can expect once you do.
The Best Way to Reach Us
Email is the quickest and most reliable route to our team. Send your message to [email protected] and a member of the team will read it personally — we don't rely on automated replies to stand in for a real answer.
If you can, tell us straight away what your message is about. A quick line at the top — whether it's a factual query, a correction, or general feedback — means we can get back to you with something useful rather than a holding response.
What People Usually Get in Touch About
We hear from a wide range of readers, but most messages fall into a handful of categories:
- Questions about our coverage — if something in our reviews or comparisons of betting sites not on GamStop isn't clear, or you'd like more detail on how a particular offer works, ask away.
- Corrections — odds, bonus terms and licensing details change regularly. If you notice something that looks out of date, we want to know so we can check it.
- Suggestions for future content — if there's a sport, market or type of site you'd like us to cover in more depth, your input genuinely shapes what we write next.
- Site or listing queries — if you represent a bookmaker and would like to discuss appearing on the site, introduce yourself and explain what you have in mind.
- General feedback — positive or critical, we read it all and it helps us keep the site useful.
What This Site Can and Can't Help With
We're an independent comparison resource covering non-GamStop casinos and the sportsbooks reviewed on this site. We can answer questions about our own content, ratings and how we've assessed a particular operator. What we can't do is manage your account, process a withdrawal, or resolve a dispute with a specific bookmaker — those matters need to go directly to the operator's own support team, since we have no access to customer accounts or payment systems.
If your enquiry relates to gambling harm or you'd like to talk to someone about your own play, please mention this in your message. We can point you towards general information, though we'd always encourage speaking to a dedicated support service as the first step. All betting through the sites we cover is intended for readers aged 18 and over.
How Quickly We Reply
We aim to get back to every message within a couple of working days. Straightforward queries are usually quicker; anything that needs checking against current bonus terms or a bookmaker's site may take a little longer. If you haven't heard back after a reasonable period, feel free to send a short follow-up — messages occasionally slip through busier periods.
Keeping Our Reviews Accurate
Betting offers, wagering requirements and market coverage at non-GamStop bookies can shift without much notice, and we rely partly on readers to help flag when something on the site no longer matches what's live on an operator's page. If you've spotted a discrepancy between what we've written and what you found when you visited a site, let us know the details — the bookmaker name, the offer in question, and roughly when you checked it. That kind of specific feedback is what keeps a comparison site worth returning to.
Before You Write In
A few quick checks can save you a round trip:
- If your question is about a specific bookmaker's offer, check the terms listed beside that offer on our comparison pages first — wagering requirements and minimum deposits are usually noted there.
- If you're asking about eligibility or how self-exclusion schemes interact with sites operating under different jurisdictions, have the relevant details to hand so we can give you a precise answer rather than a general one.
- If it's a correction, a link or screenshot of what you saw helps us verify it faster.
Thanks for taking the time to read this far. Whatever the reason for getting in touch, we'll do our best to give you a proper, human answer.